Diagnostics for Life (DFL) means we support your Evolve scan tool for as long as you own it, as long as you update it. We stand behind our diagnostic tools with a lifetime warranty and a continued pledge to provide you the industry's most complete diagnostics coverage.
Along with a lifetime warranty, the latest coverage updates for Evolve focus on making the tool faster and easier to use while expanding coverage and capabilities.
The Diagnostics for Life program applies to existing and future purchasers of the Evolve. To qualify for Diagnostics for Life, technicians must:
- Maintain an active diagnostics subscription with OTC
- Register their tool’s serial number with OTC
- Regularly update their tool and receive the most up to date vehicle coverage available
- Be the original purchaser/registrant of their tool
Check Your DFL Status
First, select your scan tool
Enter your scan tool serial number found on the back of the tool to check your Diagnostics for Life status
The Encore Diagnostics for Life offers ended on 12/31/24. The OTC Encore platform has been discontinued. Software and technical support for the Encore are no longer supported.
Your Evolve scan tool is evolving to the ADS X Platform
What does Evolve end of support mean for you as a loyal Diagnostics for Life customer?
We implemented our Diagnostics for Life program on our OTC Evolve scan tools pledging to support your hardware for as long as you own it, as long as you update it.
Since you’ve been loyal in keeping your Evolve software up-to-date, you qualify for a FREE Bosch ADS 525X or ADS 625X with the purchase of a 12-month ADSX software subscription.
Purchase a Bosch ADS X 12-Month Software Subscription between October 1, 2025 – March 31,2026:
- Purchase a Bosch ADS X 12-month Basic Software Subscription, get a free Bosch ADS 525X Diagnostic Scan Tool
- Purchase a Bosch ADS X 12-Month Enhanced Software subscription, get a free Bosch ADS 625X Diagnostic Scan Tool
Software subscriptions can be purchase at your favorite local distributor or by calling our Subscription Sales team at 1-888-789-2602, option 1.
How to Receive Your Free ADSX Scan Tool:
- Visit BoschRebates.com
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Information required during redemption:
- Software subscription proof of purchase and invoice number
- Photo of ADAS subscription card with 20-digit number visible (if purchased physical subscription card)
- Current OTC Evolve serial number
- Confirm the shipping address you’d like your free ADSX scan tool to be sent to
Once we receive your shipping information, we will ship your brand-new ADSX scan tool within 6 weeks. Register your new tool within 30 days of receipt and keep your software current to maintain your limited lifetime warranty. Rebate must be submitted by April 30, 2026.
If you purchased an Enhanced Software Subscription, please call our Software Subscription team at 855-267-2483 select Option #1, Option #1 to activate the subscription on your new tool.
Your Evolve scan tool is evolving to the Bosch ADS X Platform
Why is support ending for your OTC Evolve Scan Tool?
All good things must come to an end. Since the Evolve’s inception in 2016, OTC has remained committed to making sure your scan tool is equipped with the latest software, special tests, vehicle coverage and repair information. As with any technology and electronic products, software capabilities mature – eventually reaching the end of useful life.
We are writing to formally announce that after 9 years, OTC will be sunsetting the Evolve scan tool beginning December 31, 2025 as it has reached the maximum bandwidth to support software and security updates.
Our commitment to providing you with the latest and greatest scan tool technology continues – evolving OTC diagnostics to the globally recognized Bosch Diagnostics brand with next-generation diagnostic scan tools including the newest Bosch ADS X platform.
The Bosch ADS X Platform has the same great coverage as your Evolve, with faster technology, new features, and improved navigation that will enhance your diagnostic capabilities.
Explore the power of ADSX SoftwareFAQs for OTC Evolve Scan Tool Owners
What requirements must be met to qualify for the OTC Diagnostics for Life (DFL) hardware promotion?
The OTC Diagnostics for Life lifetime hardware warranty applies to existing purchasers of the Evolve scan tool. To qualify for the free ADSX scan tool hardware promotion, technicians must:
- Maintain an active diagnostics subscription with OTC
- Register their tool’s serial number with OTC
- Regularly update their tool and receive the most up to date vehicle coverage available
- Be the original purchaser/registrant of their tool
Evolve scan tool owners were automatically enrolled in our Diagnostics for Life program that provides a lifetime hardware warranty*. The limited lifetime warranty applies to tool owners who purchase and continuously maintain, without interruption, a Bosch ADS software subscription.
*Learn more about the warranty
Will my OTC Evolve scan tool stop working on December 31, 2025?
Your OTC Evolve scan tool will not be able to receive new software and security updates after December 31, 2025. Your tool will continue to function and be able to perform on-tool vehicle diagnostics, read live data, and perform other essential diagnostic functions.
If you have an active license beyond December 31, 2025, you will still retain the benefit of technical support and be able to access online services, such as Repair Source and Wiring Diagrams, and Secure Gateway Modules, until June 30, 2026 or until your subscription expires.
I recently purchased an OTC Evolve scan tool, but I never purchased a software renewal. Am I still eligible for the promotion?
To qualify for the promotion, you must have maintained your software subscription by purchasing at least one software renewal for your OTC Evolve scan tool.
Questions? We're here to help.
- Bosch Rebates Support – For help navigating BoschRebates.com or redeeming this offer, contact support@spotplatforms.com
- Subscription Support – For questions regarding your Limited Lifetime Warranty status eligibility, software subscription, or to renew by phone, contact 1-888-789-2602, Option #1, Option #1
- Technical Support – For product-related troubleshooting or questions related to Evolve end of life, contact Technical Support at 1-800-533-6127, option #3 or email tech@otctools.com
