What do you need to do?
Bosch Service Dashboard
Repairs, registration, and warranty all start here.
Request a repair, check its status, register new equipment, or manage warranty and claims - every task opens in the Bosch Service Dashboard, where your SingleKey ID keeps it all together.
OTC Tools is a Bosch Automotive Service Solutions brand. -
Request a repair
Start a repair request for any OTC tool or shop equipment and receive a return authorization number. -
Check repair status
Track an open repair, review the estimate and approve work already in progress. -
Register a product
Register new tools and equipment to activate warranty coverage and speed up any future service. -
Warranty & claims
Review warranty terms, submit a claim, or add extended coverage to your equipment.
ONE LOGIN FOR EVERYTHING
SingleKey ID
SingleKey ID is the OTC Tools and Bosch single sign-on account that gives you access to the Bosch Service Dashboard, where you can register products, request repairs, or submit warranty claims. Create it once and reuse it across every Bosch brand, including OTC Tools.
Already have one? Use it to sign into the Bosch Service Dashboard.
Create your SingleKey ID
One email and password for all Bosch services.Link your OTC tools and equipment
Add serial numbers once; they stay on your account.Manage everything in one place
Repairs, warranty and registrations together.
Warranty
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OTC Limited Lifetime Warranty
Most OTC special service tools and shop equipment are covered for the life of the product against defects in materials and workmanship.
Coverage varies by product line. Check the manual for your part number, or ask technical support if you are unsure what applies.
OPTIONAL COVERAGE
Extended Service Contracts
Protect your investment after the factory warranty ends with extended coverage that helps you manage unexpected repair costs and lets you get back to running your business.
Benefits of Extended Coverage:
Benefits of Extended Coverage:
- Peace of mind with predictable costs
- Parts and labor coverage with no fees or deductibles
- Multi-year savings
- Responsive national support and factory-certified technicians
Still need a person?
Technical help
tech@otctools.comTool isn't working, need setup help, or don't know the part number for a tool or replacement part
Sales & orders
inquiry@service-solutions.comPricing, availability, order status, or ordering when you know the part number.
Service & Repair
eservice@service-solutions.comQuestions about service, repair requests and open repair orders.
Outside the USA & Canada: intlinquiries@service-solutions.com
